Bookify provides ability to administrator to add more users based on roles like administrator and customer. In order to do so, login to your administrator account and navigate to Users -> Manage Users from left hand menu.
You can click on Add User button to add a new user. New user can either be a customer or a new administrator based on which role you select. You can also click on Blue Pencil Button to edit a user or Red Trash Button to delete a user account.
In Bookify, you can add as many booking categories as you wish depending on your business. Each booking category can hold multiple packages to choose from. These categories are displayed to customer during booking so that customer can choose the category in which he/she wants to make a booking. Once customer clicks on a category, its packages will be loaded and customer will be able to choose a package according to his budget or needs.
So it is important that you add Booking Categories as per your business services that you provide to customers. To add categories, click on Categories from left hand menu.
To add a new category, you have to provide its title and image and click on Add Category button. You can also click on Blue Pencil Button to edit a category or Red Trash Button to delete a category.
Once you have added some categories in your booking. Its time to add some packages. Remember that a single category can have as many packages as you want. During booking procedure, once user select a category, all the packages for that specific category will be loaded as shown in image below.
Customer can select any package. If there are more than three packages, there will be a carousel that will have left and right arrows and can also be swiped left or right to view more packages.
In order to manage packages, navigate to Packages->All Packages. You can click on Add Package button to add a new package. You can also click on Blue Pencil Button to edit a package or Red Trash Button to delete a package.
Addons for categories is a feature that you can use to upsell your services in a specific booking category. Let's assume that you are providing a service for Tooth Surgery as a dentist, you can add teeth whitening as an addon to attract customers and upsell your services. Addons are shown to customer as Extra Services during booking procedure and customer can add any extra service to his/her booking and it depends in which category, customer is making a booking.
Customer can add any addon. If there are more than three addons for selected category, there will be a carousel that will have left and right arrows and can also be swiped left or right to view more addons.
In order to manage addons, navigate to Addons->All Addons. You can click on Add Addon button to add a new addon. You can also click on Blue Pencil Button to edit an addon or Red Trash Button to delete an addon.
Bookify provides required booking operations for customers once they login to their account. They can manage and track their bookings & invoices, change booking date and time, request to cancel a booking, see stats about their account at dashboard etc. Lets explore some main features in detail.
After logging in to their accounts, customers can view all of their bookings in one place. To see details about a specific booking, they must click on Details button.
Once at booking details page, customer can click on Change Booking Time button to update time and date to any available time slot.
Once at booking details page, customer can click on Request To Cancel button, a popup will appear where customer must provide reason to request. After providing reason, customer can request booking cancellation.
Customers can see and track all their invoices from their dashboard. Each invoice is referenced with a booking ID to track. Invoices are categorized in two groups.
Bookify provides many features to administrator to manage bookings and operate everything smoothly from backend. Lets learn about these features one by one.
From your administrator dashboard, navigate to Bookings to view all available bookings. You can click on Details button to view all details about a booking.
At booking details, you will find various available actions you can perform on a booking. Let's explore them in detail one by one.
If you enable your customer to submit Cancel Requests from their dashboard, you will be able to see all cancel requests by navigating to Cancel Requests from left hand menu.
There are multiple actions you can perform on a cancel request. Let's explore them all one by one.
If you enable your customer to checkout with Offline Payment you will be able to see all Unpaid Invoices here.
You can mark an invoice as paid when you receive the payment from customer in cash. Status represents the current state of invoice. If you cancel a booking with Unpaid Invoice, its marked as cancelled.